I had a call from an F1 team yesterday, it doesn't happen that often to deal direct so it was a little bit exciting... but this is how dealing with an F1 team often goes.
"Hi, this is BRAD (let's call him Brad) from Super Duper F1 Racing, we need a very particular part and we understand you can supply it."
"Yes, no problem."
"Right, great.. well we need it as soon as possible, how soon can you get it?"
"How about 9am tomorrow morning?"
"How about 9am this morning?"
"Hmm, even I can't get it here three hours ago."
"Okay well 9am, how about 6am?"
"We won't be open at 6am and even if we were the carriers would charge £200 for that and besides the part is currently in another country so 9am is about as good as it's going to get... but if you want it tomorrow you need to order it in the next hour, because their cut-off is 3:30 okay?"
"Right, will do."
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And then you hear nothing... and because you are trying to be helpful you contact them and say 'times running out of you want that extremely urgent part for tomorrow'.
And they say 'Thanks but we don't need it now, we completely redesigned the car instead'.
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