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Ownership Experiences- 2017 TAG Heuer Connected E2 Modular 45

  1. Hubert

    Hubert TAG Heuer Forums Moderator Staff Member May 24, 2019

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    Cool! I need to try this!
     
  2. TjPhysicist

    TjPhysicist Jun 28, 2019

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    btw has the 45mm been DISCONTINUED or smthg? Tag rep told me that boutiques are no longer actively stocking 45mm parts, and my conversation with boutiques and jewelry stores that carry Tag seems to indicate as such - many even refusing to order IN connected straps for me. Not that i've had great luck in that regard in Canada at ANYPOINT in the past, basically everything related to the entire connected lineup has always been near impossible to find anywhere up here...but it's gotten much worse now.
     
  3. foncho72

    foncho72 Jun 30, 2019

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    I received an email from Th that they are not selling it online either. No news online about being discontinued but at least they are jot selling it any lo ger. Anyone knows why?
     
  4. Msb

    Msb Oct 2, 2019

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    I had the same problems but like you they sent to me a new wacht head. They said that the cause was leave the wacht in the charger overnight. They advice me to not charge for more that 2 hour.
     
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  5. Hubert

    Hubert TAG Heuer Forums Moderator Staff Member Oct 4, 2019

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    The next gen Connected should arrive by Q1 2020. The rumor is that the existing Gen 2 straps and lugs will not fit, hence they are being discontinued.
     
  6. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Oct 5, 2019

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    I have recently bought the original bracelet for a 25 years old -and since many years discontinued- TAG Heuer (the 6000 Senna) in my AD in Barcelona. It took just one week to arrive, and at a very reasonable price. I had no problem either to find the leather strap for another 25 years old TH: my S/el... so I don’t think TAG Heuer will stop to sell straps and accessories for the Connected Modular just because it’s now discontinued, and mostly when they sold 50.000 of these watches!

    My AD also told me there will be no problem to find straps for the Connected Modular in the future, and that they can easily find straps for the 1st gen Connected, which was discontinued 2 years ago, so the problem with @TjPhysicist seems the TAG Heuer service in Canada, not the lack of these accessories from the factory
     
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  7. BMW Works

    BMW Works Oct 6, 2019

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    Makes perfectly sense.
     
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  8. Derekwg88

    Derekwg88 Jan 27, 2020

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    I have bought the connected watch since it first came out, I only wear it few time only and last week I try to recharge it and the watch keep on turn off by itself and Tag Heuer told me that it was unable to open up and do any repair of replace battery and this is stupid, when customer buy their watch they should mention this to the customer and let the buyer to sign off before buying it not now telling you nothing much you could do or pay them $1800 for the replacement of the automated movement watch from them. Even a apple or Samsung watch will never do that, you could pay to repair. This is not a cheap connected watch, never recommend anyone for this stupid watch. Below is the reply from Tag Heuer service Dept reply to me
     
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  9. Derekwg88

    Derekwg88 Jan 27, 2020

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  10. Derekwg88

    Derekwg88 Jan 27, 2020

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    Also forgot to mention, after 1/14/2020, I reply back this them with this issue and they should fix it back for me due to this is a high end brands connnected watch or I will post it to the forum and they stop reply to me
     
  11. TheorPhys

    TheorPhys Apr 16, 2020

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    I know that this is an old post, but were you able to fix this problem? I have almost the same problem with my TAG gen 3. Thank you.
     
  12. TheorPhys

    TheorPhys Apr 16, 2020

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    Yep. My gen 3 did it several times already.
     
  13. ponente67

    ponente67 Jun 11, 2020

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    A question: as soon as a new generation of connected come on the market, is it not more possible to buy the old versione on an official tag online shop?
     
  14. Ninja1400

    Ninja1400 Jun 11, 2020

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    The Modular 45 is not available anymore on the online store.
     
  15. Iñaki

    Iñaki Jun 12, 2020

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    Mine yesterday (3 gen). When restarted, the date was 26-02-202
    Mine (3gen) yesterday. When restarted, the date was 26-02-2020 and the hour totally different
    Now when are the 16:01, the watch shows 22:14
     
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    Edited Jun 12, 2020
  16. Iñaki

    Iñaki Jun 13, 2020

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    My watch since yesterday turn off automatically and when restarted, again the date and hour different.
    Made a factory reset, update the software-apps again and the issue continues.
    So furious with this watch! My apple watch and garmin never gave me this problems
     
  17. Ninja1400

    Ninja1400 Jun 13, 2020

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    That’s very strange.
    Go to Sistema - Fecha y hora and make sure that you have activated Fecha y hora automáticas and Zona horaria automática.
    Or try to set the time manually and then switch to automatic.
    And make sure that the time is correct in your phone.
     
  18. Iñaki

    Iñaki Jun 13, 2020

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    Thank you Ninja

    The problem it’s that the watch automatic turn off. When I turn on, the day is always in 26-02-2020 and the hour different ( differents minutes like the phone). When connect the watch to the phone, the day and hour come back well.
    While I was writing this, the watch turn off 2 times
     
  19. Ninja1400

    Ninja1400 Jun 13, 2020

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    Try to deactivate the battery saver in Ajustes - Sistema - Batería - Ahorro batería, and see what happens.
     
  20. Iñaki

    Iñaki Jun 14, 2020

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    Thank you Ninja, restored again and works
     
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