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TAG Heuer Connected E2 Modular - App for iOS

  1. BSLeon

    BSLeon Aug 2, 2018

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    So I recently picked up a TH Connected 45 and, like most here, am running it on an iPhone. Now, I have had no issues at all, and I love the watch. Frankly it’s a major upgrade from my iWatch 2. The only question I have is will there ever be an iOS version of the TAG Heuer Connected App?

    Thanks
     
  2. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Dec 22, 2018

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    The TAG Heuer Connected app for iOS has finally arrived! :)

    CC2DB317-CF6E-4566-A7D1-AE420430E7AF.png

    But I can’t make it work with my iPhone! :(

    When I launch the app, this is the first screen 73396F84-6C9C-4A85-BBE2-1534D2DA47EE.png
    I press “Empiece” (Start), and then it starts to search the watch... after some seconds, this is next screen:

    95B18452-9175-4D03-AD10-F2087E45EB8D.png
    That means “we don’t find your watch. Check that it’s switched on and with last app version”. Then I press “Hecho, empecemos” (Done, let’s start), and after some seconds searching, this is last screen:

    2788C69A-8F4E-482A-84B5-7719B4A5355A.png
    So, it sends you to the FAQ page about how to pair the watch with the Wear OS app ::confused2::, which is obviously done since first day I owned the watch!

    I have repeated the process with the Wear OS app launched and closed (always with both bluetooth connected), but with same result...

    Is this app working to anyone? If so, what’s the way to do it?

    For Android users, is this TH app working together with the Wear OS app? Or instead of? I mean, do you need both app working at the same time? or you can use just one of them?
    Thanks!
     
  3. Iñaki

    Iñaki Dec 22, 2018

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    Hello,
    I have the same issue
     
    6C1C959F-8EB4-435A-8298-89454FE29DC9.png CA39C505-EFA2-456F-9B2A-8C22842A8363.png
    Albert-AMG likes this.
  4. connected1976

    connected1976 Dec 22, 2018

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    Hello

    it fails me to connect its I have the spheres of the watchmaker application, with the original faces connects me without problem
     
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  5. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Dec 22, 2018

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    Thanks! :thumbsup: I tried to launch again the app, but wearing one of the original faces, and then the TH app found the watch and it was possible to create my account. Now it’s working! :)

    CE662241-1910-44C1-B639-9F07F8F2F526.png

    This TH app just helps you to play with the original faces in a different -and more visual- way that the Wear OS app, and now we can add a picture as a background of the Studio face.

    97CA33E4-FFD2-4635-B078-826322B797AE.png
    It’s nothing very important, but it’s nice to finally have the TH app for iOS users. I don’t know if the app for Android has more features...

    841AAEAC-3700-4724-8865-80D1BD6C216A.png
    55109DD8-0B95-4C6B-8ABC-14619D9006B8.png
     
    Edited Dec 22, 2018
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  6. nelsinho

    nelsinho Dec 22, 2018

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    No luck here, even with one of the original TH watch faces, I still get the same error.
     
  7. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Dec 22, 2018

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    Try to restart both the watch and the phone, and when the watch is again connected to the Wear OS app, then launch the TH app
     
    Edited Dec 22, 2018
  8. Iñaki

    Iñaki Dec 23, 2018

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    I can’t connect. Restarted iphone and watch and nothing
     
  9. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Dec 23, 2018

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  10. nelsinho

    nelsinho Dec 23, 2018

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    That did the trick, restarted them both and it worked. Thanks.
     
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  11. Remo

    Remo Dec 23, 2018

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    With the change of my mobile phone I had to reset the watch to factory default, do a new pairing, install the latest Updates of all the apps on all devices (e.g. tag heuer app on the watch) until it finally worked again. This was on android phone. I don't know, if with iPhone it takes even more apps to be uptodate to work properly.
     
  12. Iñaki

    Iñaki Dec 23, 2018

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    I restored to factory default and work
    One question: ¿it’s possible to use a photo? I can’t do it in the app
     
  13. connected1976

    connected1976 Dec 23, 2018

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  14. Iñaki

    Iñaki Dec 23, 2018

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    Thank you!
     
  15. nelsinho

    nelsinho Dec 23, 2018

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    My first watch face, with Senna, my hero!
    17A70811-C798-441D-A5CF-976CDCDFCFD8.jpeg
     
  16. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Dec 23, 2018

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    nelsinho likes this.
  17. Hubert

    Hubert TAG Heuer Forums Moderator Staff Member Dec 23, 2018

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    Glad to see iOS users finally getting to enjoy this.
     
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  18. connected1976

    connected1976 Dec 23, 2018

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    IMG_8247.JPG First tests :)
     
  19. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Dec 24, 2018

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    Your face made me start playing with background pictures in the WatchMaker app (the problem with the original faces is their dimmed mode, just a b&w skeleton), and this is one of the results. I hope you like it :)

    D0000874-53B1-46E0-AF3D-8B421F1684BE.jpeg
    This is the link for the WatchMaker app:
    http://dk2dv4ezy246u.cloudfront.net/share/Sku4HnCeN.watch
     
    Edited Dec 24, 2018
    nelsinho likes this.
  20. connected1976

    connected1976 Dec 24, 2018

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    update for sl app tag ios
     
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