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TAG Heuer Connected E2 Modular 45 not working stuck

  1. i.l13

    i.l13 Jul 1, 2020

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    Tag Heuer Connected 45

    Stuck on boot logo - not going past TAG boot screen.

    Please if anyone could help
     
    message-51195152-15699801687727156464.jpeg
    Edited Jul 1, 2020
  2. BMW Works

    BMW Works Jul 1, 2020

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    Try a hard reset through recovery menu
     
  3. i.l13

    i.l13 Jul 2, 2020

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    dont have a recovery menu on my watch - could you provide that?
     
  4. BMW Works

    BMW Works Jul 2, 2020

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    Restart watch or hold 15 seconds button pressed.. While showing tag heuer logo or intel logo swipe from upper left to bottom right while holding button pressed.
     
  5. i.l13

    i.l13 Jul 3, 2020

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    i know this method , but the watch doesnt have a recovery installed on it.

    Would you be able to provide that from your watch?
     
  6. i.l13

    i.l13 Jul 3, 2020

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    modular 45 recovery ??!::confused2::
     
  7. BMW Works

    BMW Works Jul 4, 2020

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    Dont know how to extract it
     
  8. i.l13

    i.l13 Jul 4, 2020

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    Thanks for your reply. I have found this tool that extracts rom from the watch. It is very simple and easy to use. Could you try it and let me know if you could provide the rom?
    https://gofile.io/d/ZHju9S
     
  9. i.l13

    i.l13 Jul 15, 2020

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    anyone has a link for the firmware image? this is why its a help support forums!
     
  10. TAG GUY

    TAG GUY Jul 15, 2020

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    This isn't a support forum, it's a community forum. This is something you need to contact TH about.
     
  11. i.l13

    i.l13 Jul 28, 2020

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    anyone has a solution to this ? :whistling:
     
  12. VRman

    VRman Jul 28, 2020

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    With the correct files and process(x86 based) not available to pull an img or backup you should consider sending your watch to TH and have them restore it to factory settings for you.
     
    BMW Works and Albert-AMG like this.
  13. i.l13

    i.l13 Jan 19, 2021

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    anyone be able to fix this issue? have been trying to fix it for ages!
     
  14. J.C

    J.C Jan 19, 2021

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    Buy new watch hard will be cheaper than sending to TH seevis
     
    Akineton likes this.
  15. TOÑO MJ

    TOÑO MJ Feb 3, 2023

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    hello
    i have the same problem with my tag haver conect need dowload firware and flash need help please
     
  16. Hubert

    Hubert TAG Heuer Forums Moderator Staff Member Mar 15, 2024

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    @i.l13 @TOÑO MJ
    Have you contacted TAG Heuer about this issue?
     
  17. J.C

    J.C Mar 15, 2024

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    Hi there, I never ever had a problem with my modular 45 collection. Might because I haven't charging watch over night. Changing watch faces more often, or display was set up to " touch to wake.
    Sorry I don't know how and we're to contact regarding and issues with a modular.
    Just last one left in my collection. And might sell is as well. Not wearing it any more.
    Regards