Ownership Experiences- 2017 TAG Heuer Connected E2 Modular 45

Also a new owner of a new Tag Heuer Connected Modular (black ceramic bezel, titanium body, black rubber band) ... and new to this forum... here's a somewhat long recount of my experiences so far.

I bought it online from Macy's of all places -- ordered on Wednesday, had it in hand on Friday.

I am a power user of mobile computing (I run the Boston Mobile Experience user group at MIT ... formerly Bospdaug... we meet the 3rd Tuesday of each month in Cambridge at MIT 3-133 at 7pm... which is tomorrow )

... have owned the first two Pebbles, an original Moto 360, Moto 360 v2, Asus Zenwatch 2, in October a Nixon Mission ... but I always had lust in my heart for the original Connected -- the only thing that stopped me was when I saw it in person I didn't like the screen resolution and the plastic back of the original ... and some worries... would Tag continue on with this product?

Pulled the trigger on this one almost immediately (Heuer site on Tuesday said '28 days' ... found Macy's the next day).

Quality is just astounding, the first Connected was the most comfortable to wear smartwatch I'd every tried on ... this is no different.

Setup was a little shaky -- I was stuck forever in 'checking for updates' first try -- (Android user, Hwawei Mate 9)

I am also having shorter battery life, (expecting 9-10 hrs today, yesterday 8 ish... today -- on at 6:30am @100%, currently 18%, approx 2hrs left ... Nixon Mission on the other wrist at the same start time currently 68%, approx 17hrs left, which is normal) Not doing too much out of the ordinary with the Tag.

Android wear battery stats are telling me 'Android System' is 47% of my battery drain (3% on the Mission) ... which leads me to believe this is a software issue of some kind ...

Ended up doing a hard reset twice over the weekend, thinking it could help with this issue... and for the second one wiping and reinstalling Android Wear as well first ... yesterday let the watch run down to 0% before charging fully to 100% (doing that again today)

My only other issue has been getting my Amex card working on Android Pay (although have a Mastercard working ... and have used it successfully about 5 times ... only fails a small fruit store with a 'Square' payment system, and a soda vending machine) ... I spoke to Amex, they were blocking, but undid that and still can't add the AMEX, now asking Google what's up)

I expect the battery issue to shake out (I still suspect software, but we'll see) and fit an finish is quite good (some of the tag supplied watchfaces do not look as good to me as many harvested online compatible with Watchmaker ... but for now I have been running the stock faces, current favorites are the 'interactive themes' and Classic GMT)

I think at some point I will purchase a leather band too -- but want to see them in person before deciding.

Glad to have found this resource!

Yes we were suspecting the software. Mine has run today for just over 12 hours and has 36% left so 18 hrs should be ok. I'm fine with that, I'm asleep for the rest.

Thanks -- I am sure we will figure it all out ... anyone in the Boston area is welcome to come to our meeting tomorrow night (If you're at all familiar with MIT 3-133 is just off the infinite corridor, building 3 is just off the righthand side if you're walking in from Mass Ave.

Just an FYI, I was able to add my Amex to my watch from day one, after doing all the various updates that were available. Just tested it at the vending machine and it worked fine. It's a Platinum, so I'm not sure if there's a difference between their charge cards and their credit cards.

I'm in the US. I had an update to Android Wear on the watch and had to install Android Pay from the watch Play store, but no OS update.

Current versions:

Android Wear: 2.0.0.149356742
Google Play services: 10.2.98 (570-146496160)
Android OS: 7.1.1

I've got exactly those same versions on my device...(my amex is a platinum as well) battery just died, almost 11 hours, so an improvement over the weekend.

My first Moto 360 had to be 'calibrated' (run to zero, charge to 100% without using) ... so trying that here too. (Charging fast, up to 44% already)

Massively disappointed with what's being posted. Surely Tag should have got battery issues sorted; my Moto 360 (original version) performed better yet battery was always an issue for me. If Tizen o/s can provide 4 days on the Gear S3 what have Tag got so wrong?
Add to that, the unfathomable decision to not have a speaker, a watch that I've been waiting months for is rapidly falling off my radar. The modular bit has little appeal for me - it's good to be able to switch straps but that's about all and could readily be achieved with standard 22mm fixings.
Having said that, the THCM 45 is without doubt the most attractive smart watch by a mile.

Haha this remind me when i first bought my Connected last year, comparing each aspect with Apple Watch. Being an iOS user, the Tag lose from every aspect. But it (Tag) looks damn good on your wrist and get people noticed about your watch (well what's the point of investing in higher priced smartwatch brand if you dont want it to be noticed, right?).

Am still a happy Tag Connected owner, as what matter for me in a smartwatch is call/text notifications. I love my iPhone so much that i do most of my things with it.

Just off charge to 100%... tried adding the AMEX again... and it finally worked!

All that being said, did not need to do a calibration for the 2nd gen Moto 360, nor the more recent Nixon Mission, which has always been stellar, I don't even think about battery (it was about 50% after the same day when I swapped it for the Tag just off charger)

This is certainly a product that Tag cares about, so this will be addressed, whether by software update, or customer service I am quite sure.

Oh yes, I know (found that out over weekend through trial and error, led to my 2nd full reset to start from a fresh setup)

Ditto