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  1. whitecap

    whitecap Oct 14, 2019

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    Hi everybody,

    I don't receive any notification on my TG connected since the recent update of the watch and the the new IOS on my iPhone. Any clue ?
    Thanks
     
  2. Renat1992

    Renat1992 Oct 14, 2019

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    I ve noticed that after recent update i have another problem. When I receive notifications, and than close it with a wrist movement (not touching the screen), the screen on my TH become black, not showing watch face. It seems that screen freezes a little, not always, but it is noticeable periodically.
     
  3. Tequila-007

    Tequila-007 Oct 14, 2019

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    I experience the same problem. Black screen for about one second, but only sometimes.
     
  4. whitecap

    whitecap Oct 15, 2019

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    Problem is solved. I did reset the watch to factory settings .
     
    Renat1992 likes this.
  5. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Oct 15, 2019

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    No problems here. After last updates of the watch and iOS 13 I’m receiving notifications as always. Glad you solved the problem with a reset :thumbsup:
     
    BMW Works likes this.
  6. Albert-AMG

    Albert-AMG TAG Heuer Forums Moderator Staff Member Oct 15, 2019

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    Does it happen when wearing WatchMaker faces?
    If so, it could be related to last WatchMaker app updates... I had a similar problem (black screen for 1 second) when wearing heavy WM faces, but there are no problems with light WM faces, so maybe with last update, this app is demanding more energy from the watch system. I hope WatchMaker solves this in the next update!
     
    Renat1992 likes this.
  7. Renat1992

    Renat1992 Oct 16, 2019

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    Hello, Albert. Yes, i agree with you, now it seems to me that problem related to WatchMaker app update. Yesterday i wore original TH watchfaces and everything was ok. Hope that WatchMaker solves this problem as soon as possible too...
    Thank you for your response!
     
    Albert-AMG likes this.