Forums Latest Members

Jack Heuer Customer Letter

  1. Calibre11

    Calibre11 Editor of Calibre11.com Staff Member Dec 10, 2016

    Posts
    7,121
    Likes
    15,032
    If you're on Instagram you would have see the amazing work of our friend Neil from Discommon. Neil is the man behind the "Discautavia" from earlier this year and is a big Heuer fan.

    He managed to snare a fantastic Rindt Autavia 2446 from the original owner. Included in the box was this fantastic letter from Jack Heuer responding to the owners servicing issues! Given the value of these today, I bet the original owner is pleased that he persevered!
    IMG_0687.JPG
     
    abrod520, automobilia42 and Hubert like this.
  2. Hubert

    Hubert TAG Heuer Forums Moderator Staff Member Dec 10, 2016

    Posts
    9,950
    Likes
    10,950
    Now that is customer service! Directly from the top.
    Amazing find!
     
    Kmrk likes this.
  3. elbeik

    elbeik Dec 11, 2016

    Posts
    1,817
    Likes
    1,389
    I think back in the days, Rolls Royce vehicles did spend a considerable time at the service centers :)
     
    Kmrk and automobilia42 like this.
  4. automobilia42

    automobilia42 Dec 11, 2016

    Posts
    375
    Likes
    221
    Nice letter of Mr. Jack, read it this morning on Calibre11's Facebook, great stuff!
     
    Kmrk likes this.
  5. OttoWilliam

    OttoWilliam Dec 17, 2016

    Posts
    2,826
    Likes
    2,505
    Every man made mechanism might have defects. Some people value hand made production but cannot deal with the margin of error that came with it and even shunned machine produce things as un-sophisticated at the same time

    It just hard to please everyone.
     
  6. huecobros

    huecobros Jan 3, 2017

    Posts
    87
    Likes
    20
    Amazing find. Never been a fan of Rolls though