I am struggling with my CM45 lately. In the beginning i had few to no issues and was very happy with how the watch performed but throughout the various updates, my watch has become worse and worse. It started with BT connectivity issues, the iphone app crashing and lately my battery doesn't even last for a day anymore, more like half a day. Also, when coming off the charger, it now seems to be frozen and "wakes up" 15-20 seconds later. I do not know if all these issues are connected to each other but it is starting to become very annoying. Already to the point that i start wearing my other watches more not to run out of battery during the day.

I have though about doing a full reset but then i have to go and set up everything again and it shouldn't be like that with a device such as this. Curious to see if any near future update will improve the whole thing.

 

I must say, I’m far from impressed. I have had an Apple Watch, stainless steel original one, bought on launch day and worn it pretty much every day since. Never missed a beat, Apple Pay works every time, Watch os is flawless. I recently, April ‘19, decided to treat myself to a Connected 45 as something a bit nicer. It looks and feels great, everything else is awful. It constantly asks me for my screen pin, despite the fact it’s a relatively tight fit. Google pay was hit and miss, and has now stopped altogether, I’ve given up with the embarrassment of trying to use it. It constantly re-boots itself, I’m luck if the battery lasts 13-14hr of light use, and to top it all, the black crown just fell off yesterday. I’m currently awaiting a return package to send it in for repairs. Probably the worst £2K I’ve ever spent.

 

Thank you, i’ll certainly try, love the watch, it just doesn’t function. I’ll cocktail the software, but think it is on the latest version. I thought it made you have the screen lock on if you had google pay on for security ?

The return packaging arrived today, so i’m Keeping my fingers crossed Tag can fix it and restore my faith in it.

 

I must say that the latest update fixed a lot of my previous irritations. BT connectivity is ok again and the battery drain seems to be gone too as is the freezing after i take it off the charger. Wearing it with joy again. Still hoping that one day WearOS will support the outlook email app on my iphone as i do miss the agenda notifications on my watch since our company changed from integrated email apps on iOS and Android to Outlook. For the rest, all good again.

 

I can say i could give you the same answer like Albert. I had a faulty CM45 that was replaced under warranty. (Water ingress related problems) but besides that with Android H our overall experience changed very much in the better way. Try calibration and check your updates. If not.. send it back.

 

Excellent, watch sent for repair under warranty. Had notice today that they're send it back to Switzerland, expected
turnaround approximately 6 weeks, for a watch I've only had 6 weeks. Horrendous. Certainly never again if this is customer service.