Connected E2 Modular 45 Bezel has fallen off?

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Good evening all,

This is my first post since finding the forum, so go easy!

I have a modular Connected 45, and yesterday whilst taking down the Xmas decorations (bah humbug) the blue bezel around my watch face has fallen off, and I cannot find it anywhere.

I have since contacted Tag, and I have to send my watch in for assessment, which may take up to 8 weeks. My watch is still under warranty but I just wondered if this is a common problem, and has it happened to anyone else. And if so is it covered under warranty or chargeable?

Many thanks
 
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Hi and welcome!

Yes, another forum member here had a similar problem, and his watch was repaired by TH (under the two years warranty): bezel replaced, not the full watch
https://forums.calibre11.com/threads/poor-quality.80269/#post-1042316

And I think this other member just repaired/glued it himself:
https://forums.calibre11.com/thread...onnected-modular-45.54621/page-60#post-793656

And this member had same issue:
https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1153993

This bezel is just a cosmetic part, so if it happens out of warranty, I would just glue it (if you find it) as suggested here by @BMW Works :
https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1154615
 
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Hi and welcome!

Yes, another forum member here had a similar problem, and his watch was repaired by TH (under the two years warranty): bezel replaced, not the full watch
https://forums.calibre11.com/threads/poor-quality.80269/#post-1042316

And I think this other member just repaired/glued it himself:
https://forums.calibre11.com/thread...onnected-modular-45.54621/page-60#post-793656

And this member had same issue:
https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1153993

This bezel is just a cosmetic part, so if it happens out of warranty, I would just glue it (if you find it) as suggested here by @BMW Works :
https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1154615
 
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Hi Albert,

Thank you very much for the response and the link to the other threads. Been through every box so far and cannot find so it looks like a watch trip to Switzerland.

Many thanks
 
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Something similar happened to me with my Calibre 5 analog module. The ceramic bezel just fell off when i was wiping my hands. I glued it back on myself using contact glue i use for my RC cars and it sits solid as a rock now. I do agree though, this shouldn't happen on a watch of this price point.
 
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Has this happen to anyone else and the watch was outside the warranty? The bezel fell off alone with the plastic insert. My warranty expired Jan 2020, so I'm wondering if anyone else had the same issue before I reach out to Tag. Thanks in advance. 945044-44bdac9708b72e5858780438d968cf00.jpg
Edited:
 
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Has this happen to anyone else and the watch was outside the warranty? The bezel fell off alone with the plastic insert. My warranty expired Jan 2020, so I'm wondering if anyone else had the same issue before I reach out to Tag. Thanks in advance. 945044-44bdac9708b72e5858780438d968cf00.jpg

This bezel is just a cosmetic part, so if it happens out of warranty, I would just glue it as suggested here by @BMW Works :

https://forums.calibre11.com/thread...nnected-modular-45.54621/page-93#post-1154615
 
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Has this happen to anyone else and the watch was outside the warranty? The bezel fell off alone with the plastic insert. My warranty expired Jan 2020, so I'm wondering if anyone else had the same issue before I reach out to Tag. Thanks in advance. 945044-44bdac9708b72e5858780438d968cf00.jpg


My bezel fell off and was lost, my warranty expired last March, I sent it off to LVMH Manchester in early January, they sent it off to Switzerland and it was repaired for free as a gesture of goodwill. Overall it took about 5 weeks as the Black ceramic bezel was out of stock.

They did give me alternative colours/materials to replace it if I required the watch back sooner. The service I received was excellent to be fair.
 
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My bezel fell off and was lost, my warranty expired last March, I sent it off to LVMH Manchester in early January, they sent it off to Switzerland and it was repaired for free as a gesture of goodwill. Overall it took about 5 weeks as the Black ceramic bezel was out of stock.

They did give me alternative colours/materials to replace it if I required the watch back sooner. The service I received was excellent to be fair.
Nice done TH. I think they still have lots of parts on stock.
 
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Hi and welcome!

Yes, another forum member here had a similar problem, and his watch was repaired by TH (under the two years warranty): bezel replaced, not the full watch
https://forums.calibre11.com/threads/poor-quality.80269/#post-1042316

And I think this other member just repaired/glued it himself:
https://forums.calibre11.com/thread...onnected-modular-45.54621/page-60#post-793656

And this member had same issue:
https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1153993

This bezel is just a cosmetic part, so if it happens out of warranty, I would just glue it (if you find it) as suggested here by @BMW Works :
https://forums.calibre11.com/thread...nnected-modular-45.54621/page-95#post-1154615
Good evening all,

This is my first post since finding the forum, so go easy!

I have a modular Connected 45, and yesterday whilst taking down the Xmas decorations (bah humbug) the blue bezel around my watch face has fallen off, and I cannot find it anywhere.

I have since contacted Tag, and I have to send my watch in for assessment, which may take up to 8 weeks. My watch is still under warranty but I just wondered if this is a common problem, and has it happened to anyone else. And if so is it covered under warranty or chargeable?

Many thanks
 
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Hi I've now had two connected watches and both the bezels have come off. i have a feeling if you shower or swim in them it loosens the bezel.
 
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Just reading a few older posts as i am interested. My bezel has twice fallen off, once i had it and once i never and both times Tag replaced it out of warranty.

Just curious but can you buy another bezel fro anywhere online without going through Tag ??
 
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That's the problem with watches made in China...
@Albert-AMG 😉. (just kidding 😁)

More seriously, I though initially that the bezels were part of the modular concept and could be purchased separately to change colors... but discovered they were part of the module so new modules should be purchased to get other colors...
 
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That's the problem with watches made in China...
@Albert-AMG 😉. (just kidding 😁)

More seriously, I though initially that the bezels were part of the modular concept and could be purchased separately to change colors... but discovered they were part of the module so new modules should be purchased to get other colors...

I've seen the odd jibes about the watches made in China and not "Swiss Made" so just getting up to speed on things now lol
 
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i may have parts soon for the modular 41 - i am stripping mine


I'll purchase the bezel insert pal
 
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hi there
ok parts for sale for tag heuer connected modular 41mm - prices are in ZAR
strap: titanium rubber black (used) - 1800
titanium red (like new) - 2200
titanium lugs - 2 pieces - (like new)- 6000
battery - new - 2500
- used - 2000
bezel top - dial in titanium - fair condition - 2000
bezel black face - swiss made - titanium - excellent condition - 4000
touch screen glass - 3500
glass holder or body - titanium - 2000
screen - back gold plate holder - 2000
home button - crown - 2500
set 3 screws for board to case - 1000
mother board- 5000
titanium case R-EE 20/A - 5000
red plastic seal - 3500
black plastic seal - 2000
plastic trim shim ring - 3000
bezel black seal/spacer - 2000
charger - 3 pieces 3500
box and books and papers - 4000


00
 
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hi there
i have listed the items for sale - check it out
let me know what u need with the listing i placed
 
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hi there
i have listed the items for sale - check it out
let me know what u need with the listing i placed
What currency are the prices set? Example the bezel top es 2000 what?