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  1. RobH

    RobH Jul 13, 2023

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    I have an Aquaracer CAP2112, 2010 vintage. Two years ago I took it to a very repeatable watchsmith to have it refurbished (it wasn't keeping good time). Besides going through the entire watch he also replaced the crown (it was hard to turn but did screw down). This work cost me $1,100. I was very happy with his work as the watch preformed and looked new again. Fast forward to now and the crown will not screw down. I was having issues for the past 6mo's and now it will not catch at all. I'm going to call the guy back and see what he can do for me but wanted to ask what a ballpark cost should be to just replace the crown.

    Thank you
    Rob
     
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  2. imagwai

    imagwai Jul 13, 2023

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    Hopefully an easy fix but will likely require a watchmaker and parts
     
    RobH likes this.
  3. RobH

    RobH Jul 13, 2023

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    Yes, I hope so. I don't mind spending a few hundred dollars but I don't want to put another grand into it...
     
  4. Jim Dollares

    Jim Dollares Jul 13, 2023

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    Holy shit dude did you spend 1100 to service an Aquaracer!! This time, instead of going to a local watchmaker with insane prices I recommend you go to a TAG Heuer authorized dealer and ask for a quote to have your crown fixed.
     
    Albert-AMG and VirgileF like this.
  5. RobH

    RobH Jul 13, 2023

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    Yes, I am thinking that might be best. Where do I find authorized dealers/repair shops?
     
  6. Jim Dollares

    Jim Dollares Jul 13, 2023

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    Go to TAG's website or google TAG Heuer and your location
     
  7. Pitfitter446

    Pitfitter446 Jul 13, 2023

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    Google Tag Heuer and check your location.
     
    RobH likes this.
  8. dtf

    dtf Jul 14, 2023

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    I have just been quoted around £400 for a service, plus £80 for a replacement crown and tube for my 2014 Aquaracer chronograph
     
  9. Aquagraph

    Aquagraph Jul 14, 2023

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    Was that from TAG? I thought they routinely replaced the crown as part of the service. Maybe they charge for the tube extra...
     
  10. YY77

    YY77 Jul 14, 2023

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    This is the quote (dec '19) for my Kirium, prices are in euro excl 19% vat:
     
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  11. RobH

    RobH Jul 14, 2023

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    Anyone know of a Tag Authorized dealer I can call in Michigan, United States?
     
  12. YY77

    YY77 Jul 14, 2023

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    2 members already adviced you how to find out:

    upload_2023-7-14_14-58-55.png
     
  13. RobH

    RobH Jul 14, 2023

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    There are lots of places that sell them but I cannot find any place that repairs them. They all send them out somewhere. I may just send it back to where Tag says to. Some place in New Jersey.
     
  14. Jemagloh

    Jemagloh Jul 14, 2023

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    I have had two serviced in the US, and both went to TAG Heuer in New Jersey.
     
  15. RobH

    RobH Jul 14, 2023

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    Ok, and you have had a good experience?
     
  16. Jemagloh

    Jemagloh Jul 14, 2023

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    Yes sir, everything went as expected and I was pleased overall.
     
    Albert-AMG and RobH like this.
  17. RobH

    RobH Jul 19, 2023

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    Ok, update guys. I ended up calling the watchmaker who did the refurb two years ago. He quoted me $175 to replace the crown and tube so I am going with him. I dropped it off today. Hope it won't take long.